FAQs
We are a team dedicated to curating the best online courses in the field of Content Creation. Our mission is to gather and provide the latest knowledge, skills, and strategies to assist content creators in learning and enhancing their abilities. Whether you are a beginner or an advanced practitioner, we offer courses tailored to help you develop your creative skills.
All registration information and your email address are automatically encrypted, anonymized, and secure. We utilize our own servers to send download links to customers, ensuring that all information is kept secure. We are completely committed to safety and security.
We utilize the following automatic payment gateways:
- Paypal
- Skrill
- Coins
If you wish to use any other payment method, please contact us via Facebook Livechat or email at [email protected].
You can make a payment by following these instructions:
- Log in: My Account
- Add products to your cart and then select Checkout.
- Choose the Payment Gateway.
- Proceed with the checkout. (Note: Your purchase email must have access to Google Drive)
- Select Payment.
We deliver courses through Google Drive, and you should check your email (inbox or spam folder) to receive the course access link shortly after the completion of the purchase.
You can also retrieve the download link by logging into your CreativeCourse account and visiting the ‘My Account‘ page.
You will receive the link to download your course either immediately or within 7 days, depending on the course you have purchased.
As this is a digital copy, we recommend downloading and saving it to your hard drive.
If the link becomes inaccessible for any reason, please let us know, and we will resend it.
We kindly ask our customers to remain calm, as technical errors may occur. We will make every effort to resolve the issue as quickly as possible.
Please send an email to [email protected] or use the live chat feature to inform us of your purchase transaction details, such as your order ID or email. Additionally, you can provide us with a screenshot of your payment for further assistance
Yes, you will receive an invoice for your order. Our system automatically generates and sends an invoice for each order as soon as the payment is successfully processed
We have numerous events throughout the year. Please sign up with your email to receive information about discount periods.
If you plan to purchase 2-3 courses or place a large order, please get in touch with us. We will provide you with discount codes for better benefits.
We have thoroughly reviewed all the materials, and they are ready for sale.
For courses that require updates, we will proactively update the content and provide you with the latest information.
We have a refund policy for products that we are unable to deliver.
You have the right to request a refund or exchange for a course of equivalent value to the amount you paid.