Creating user onboarding content Information

Everything you need to know about onboarding customers onto your product

Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way.

The course includes onboarding exercises on a sample application for you to complete and review.

Why attend this course?

Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently.

Who is this course for?

This course is for anyone developing software and who needs to develop onboarding content.

What You’ll Learn In Creating user onboarding content

• The different ways to guide users – and when to use them
• How to set your goals for onboarding
• Understanding and mapping the user journey
• How to prioritise the key onboarding actions
• How to write clearly, even if writing doesn’t come naturally
• Confidence in the work you produce

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